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Terms & Conditions

OVAGLAS Limited and all related subsidiaries

1. Definitions

“OVAGLAS®”, “We”, “Us” and “Our” refer to OVAGLAS Limited.
“Customer” and “You” means the company, person or entity entering into this agreement with us.
“Goods” refers to window films, ancillary items and services, as provided by us.

2. General

  • These conditions of sale apply to all contracts of sale for the supply and/or installation of our products and services unless expressly excluded in writing signed by, or with express authority of, one of our Directors. All quotations are made and all orders accepted subject to these conditions. Any qualification of these Conditions by other sources other than those of OVAGLAS, or any other conditions which are sought by others to impose, will be inapplicable unless expressly accepted in writing signed by, or with the express authority of, one of our Directors.
  • Quotations shall only be available for acceptance for a period of 30 days from the date thereof and may be withdrawn by OVAGLAS within such period at any time by written or oral notice. A quotation given by OVAGLAS is not an offer and an order given in respect of a quotation is not binding on OVAGLAS until accepted by it in writing.
  • OVAGLAS reserve the right to appoint sub-contractors for certain installations of our products and these sub-contractors will be controlled and audited by OVAGLAS and will not be pre-notified on each contract to the Customer.
  • OVAGLAS reserve the right to substitute the Goods for a superior or equivalent product at our discretion.

3. Advertisements

All descriptions and illustrations contained in our literature, price lists and other advertising material are intended to give an accurate description of our products and services. The material contained within this matter may change and OVAGLAS will not accept any responsibility for matters arising from such changes. Any information contained within this material shall not form any part of the contract unless specifically incorporates therein.

4. Delivery

  • Any times quoted for delivery are to date from receipt of a written order and full information enabling us to proceed uninterruptedly; and where, at your request, we agree to make any change in the specification previously agreed, the times shall be adjusted accordingly.
  • Time for delivery is given as accurately as possible but is not guaranteed. While we shall use all reasonable endeavours to keep to the times quoted we shall not be liable for failure to do so or bare such costs as are incurred. The Customer shall have no right to damages as a result of delayed delivery.
  • The Customer shall ensure that there is good and sufficient access to the point where the delivery vehicles are required to unload the Goods.

5. Work on Site

Where the contract with OVAGLAS requires the performance of works by OVAGLAS installers on site then unless otherwise stated in OVAGLAS official quotation, or otherwise accepted by OVAGLAS in writing, the following shall be conditions of the contract:

  • All site work may be carried out by OVAGLAS in one continuous operation through to completion if it so desires.
  • It will be the responsibility of the Customer to provide and maintain clear access to areas of work for OVAGLAS installers throughout the duration of the works.
  • It will be the responsibility of the Customer to ensure a clean and dust free working environment for OVAGLAS installers. OVAGLAS cannot be held liable for visual quality issues arising from any failure to provide such an environment.
  • The safeguarding and storage of access equipment overnight will be the direct responsibility of the Customer. Any costs incurred as a result of damage to or loss of such equipment will be the liability of the Customer.

6. Price

The price quoted is net of VAT unless otherwise stated. All prices are Sterling (£) unless otherwise stated.

7. Additional Cost

Should we incur extra cost owing to the suspension of the work by your instruction or lack of instruction or to interruption, alteration, delay, mistakes or work for which we are not responsible, such extra cost including the cost incurred by working overtime or unusual hours or by keeping any of our installers on the site after completion, shall be added to the contract price and paid for accordingly. We reserve the right to charge a flat rate fee of £300 per installer per visit allocated to the work in respect of suspension of the work by your instruction or lack of instruction or to interruption, alteration, delay, mistakes or work for which we are not responsible.

8. Price Adjustment

The price is based upon the cost of material, labour, transport and of conforming to statutory obligations on the date of quotation or Purchase Order and if between that date and the completion of the work variations, either by rise or fall, occur in those costs then we reserve the right to amend the contract price to provide for these variations. In the event of any alteration being required by the Customer in design, specification or quantity and the same being accepted in writing by OVAGLAS then OVAGLAS shall be entitled to make an adjustment to the Price.

9. Terms of Payment

  • Unless arrangements are made for the payment of the price, or part of it in advance, the whole of the price shall be due on the date on which we give notice to you that the works are complete. If payment is not made within thirty days of that date interest shall be payable on the price for the period beginning with the expiry of the thirty days and ending with the date of payment, interest being at the rate per annum of four percent over the Bank of England Minimum Rate for the time being.
  • Payment shall be in Sterling or in such currency as we may direct.
  • For sales in the UK V.A.T. will be charged extra in so far as it is not partly or wholly included already in the contract price but is due by law, whether on this sale or the services hereunder or on the purchase of any Goods or services comprised in the Goods, hereby sold or the services here under.
  • Where Goods and/or services are delivered in instalments OVAGLAS may invoice each instalment separately and the Customer shall pay such invoices in accordance with these conditions.
  • No disputes arising under the contract or delays beyond the reasonable control of OVAGLAS shall interfere with prompt payment by the Customer in full.

If the Buyer is prohibited, by operation of law, from making payments in full without deduction then payment shall be increased to ensure after such deduction of or payment of such taxes, duties, fees or other charges (and after payment of any additional taxes or other charges due as a consequence of such increase) the Company receives a sum equal to the sum the Company would have received and to which it would have been entitled had no such deduction or payment been required.

10. Risk and Title

Risk shall pass to the Customer so that the Customer is responsible for all loss, damage or deterioration to Goods;

  • If OVAGLAS delivered the Goods by its own transport; at the time when the Goods or relevant part thereof arrive at the place of delivery
  • In all other circumstances at the time when the Goods or a relevant part thereof leave the premises of OVAGLAS whether or not OVAGLAS arranges transport and where the Goods are delivered by carrier any claims for loss or damage in transit must be made by the Customer against the carrier in accordance with the carriers conditions.

Unless otherwise stated in writing by one of the Directors of OVAGLAS, ownership of OVAGLAS products remain with OVAGLAS until all Goods (and any additional monies due such as interest) are paid for in full. We lay claim to re-possess any such unpaid Goods as we deem necessary and this will be done at the discretion of the Directors. The Customer shall permit the employees or agents of OVAGLAS to enter onto the Customer’s premises and to re-possess the Goods at any time prior to passing of title and in the event of the Goods being at the premises of a third party by the direction of the Customer then the Customer shall if so requested by OVAGLAS in writing remove the Goods from such premises and return them to OVAGLAS forthwith failing which OVAGLAS shall be entitled to remove them without notice to the Customer and at the cost of the Customer.

11. Cancellation

Cancellation cannot be accepted without written consent from OVAGLAS. Cancellation can only be accepted subject to the condition that all costs and expenses incurred by OVAGLAS up to and at the point of cancellation and all loss of profit and including other loss or damage as a result of cancellation will be paid for by the Customer to OVAGLAS.

12. Technical

The suitability of a product is entirely the responsibility of the Customer. Such checks required to ensure film to glass compatibility are also the responsibility of the Customer. Where possible OVAGLAS may perform its own assessment in addition to these checks but are under no obligation to do so. OVAGLAS will endeavour to supply all necessary information relevant to specified glazing systems. Correct identification of such glazing systems are the responsibility of the Customer.

Glass has a natural rate of thermal stress breakage (before film is applied). This rate is usually very low for glass and glazing which meet relevant standards and are in good undamaged condition. OVAGLAS film to glass compatibility checks are designed to determine whether the application of film will cause this natural rate of breakage to increase significantly. A positive thermal stress compatibility check determines that this risk remains low, not that the glass will not break. This compatibility assessment assumes that the glass is in good undamaged condition, meeting relevant standards and good glazing practices. Thermal stress strength of glass is very dependent on glass / glazing quality, including edge quality (such as chips, vents and cracks). In a negligible number of cases the installation of window film may expose existing flaws (such as rough cut or impact damaged edges) in the glazing system. This may manifest itself in the form of a visible crack, emanating from the already damaged area. As the quality and condition of glass and glazing are outside our control, OVAGLAS cannot and does not warranty against glass breakage and / or glazing damage, however caused. The liability falls with OVAGLAS where OVAGLAS undertakes a site survey.

13. Customer Drawings and Print Files

The Customer shall be solely responsible for ensuring that all drawings, images, advice and recommendations given to OVAGLAS either directly or indirectly by the Customer or the Customer’s agents, employees or advisers are accurate, correct and suitable and do not infringe on third party rights. Examination or consideration by OVAGLAS of such drawings, images, advice or recommendations shall in no way limit the Customers responsibility hereunder unless we specifically agrees in writing to accept responsibility.

The Customer shall indemnify us from and against all actions, costs, claims and proceedings which arise due to reliance on provided drawings, specifications, images, advice or recommendations from the Customer where such items are at fault or where it is alleged that there is a copyright or patent infringement.

14. Guarantee

We shall make good by replacement or, at our option, repair any defect in our products, under proper use and excluding fair wear and tear, arising solely from faults in our materials or workmanship and which appear within the period of twelve calendar months beginning from the date of invoice; provided that in the case of Goods not of our manufacture you are entitled only to such benefits as we may be able to recover from the manufacturers thereof. Notice of any defect must be provided in writing within 7 days of discovery of the defect, and no use made of the Goods thereafter and no alteration made thereto before OVAGLAS is given the opportunity to inspect the Goods.

In the event of the condition of the Goods being such as might or would (subject to these conditions) entitle the Customer to claim damages or to repudiate the contract the Customer shall not then do so but shall first ask us to repair or supply satisfactory replacement or substitute Goods and OVAGLAS shall thereupon be entitled to its options to repair or take back the defective Goods and to supply satisfactory replacement or substitute Goods free of cost and within a reasonable time. If OVAGLAS repair or replace the Goods the Customer shall be bound to accept such repaired or substitute Goods and we shall be under no liability in respect of any loss or damage whatsoever arising from the initial delivery of the defective Goods or from any delay before the defective Goods are repaired or the substitute/ replacement Goods delivered.

15. Complaints

Any right the client may have to reject our products as not complying with the contract must be exercised within seven days of delivery or, where our quotation provides for application, within twenty eight days of completion and on the expiration of that time such right shall lapse. When products are applied by ourselves we will abide by the manufacturers recommended curing times and base such claim against this. We will abide by the Glass & Glazing guidelines for film inspection.

16. Insolvency

If the Customer shall; (i)commit an act of bankruptcy or, (ii) become insolvent or compound or, (iii) make an arrangement with its creditors or, (iv) pass a resolution for the liquidation of the Customer (other than for a voluntary winding up for the purpose of reconstruction or amalgamation) or, (v) go into liquidation or, (vi) if a Receiver or Administrative Receiver or Manager is appointed for all or part of its assets or undertaking or, (vii) the Customer commits any breach of these conditions or,(viii) if in the option of OVAGLAS the financial standing of the Customer becomes unsatisfactory, OVAGLAS shall be entitled to cancel the contract in whole or in part forthwith by notice in writing without prejudice to any right or remedy accrued or accruing to OVAGLAS.

17. Force Majeure

OVAGLAS® shall be under no liability for any delay, loss or damage caused wholly or in part by any Act of God, governmental restriction condition, war, strike, riot or crime, or control or by reason any act done or not done pursuant to a trade dispute whether such dispute involves its employees or not shall by reason of any other act, matter, or event beyond its reasonable control including failure to carry out the provisions of these Conditions.

18. Liability

Our products, advice and services are sold upon such terms that neither we nor our employees shall be liable in contract tort or otherwise for any personal injury or for any loss or loss of production or damage (howsoever such loss or loss of production or damage is caused) suffered by you or any other person and arising out of or in connection with the design, manufacture, sale, delivery and installation (or failure or delay in delivery or installation), stoppage, repair, or adjustment or the use thereof or services in connection therewith and you shall indemnify us and our employees against any claims on respect of any such injury, loss or loss of production or damage. For the purposes of this clause we contract on our behalf and on behalf of and as Trustees of our employees. Without limiting the generality of the foregoing, we shall not be liable for any loss of profits, increased cost of working, loss of production or any loss or damage to any material in the course of being processed by our products or services.

These Conditions of Sale define the whole of our liabilities and shall exclude and be adopted in place of

  • any condition or warranty implied by statute, common law or trade usage:
  • any other condition or warranty unless it is accepted by OVAGLAS in writing signed by, or with the express authority of one of our Directors,
  • any express or implied condition or warranty whether collateral or otherwise.

19. Set off and Counterclaim

The Customer shall not be entitled by reason of any claim against OVAGLAS to withhold payment of the price of Goods or to claim any right to set-off against any payment due to OVAGLAS under the contract.

20. Law

The contract shall in all respects be construed and operate as an English contract in conformity with English law. OVAGLAS are not responsible for any laws outside the United Kingdom controlling the quality, marketing, labelling, safety and use of Goods whatsoever arising from or caused directly or indirectly by the Goods in our quotations.

Trusted by Global Brands

Latest

Leading Glazing Enhancement Company PFS Global rebrands to OVAGLAS®

PFS Global, one of the world’s leading glazing enhancement companies, has announced its rebrand to OVAGLAS®, following an internal reorganisation and expansion. 

Launched in 1991, OVAGLAS now boasts a global reputation, delivering complex projects for some of the world’s largest organisations. OVAGLAS offers a wide range of glass coatings for performance, protection, and enhancement solutions. OVAGLAS are particularly excited about their performance division, which provides significant energy reductions for their global retail customers.

Speaking of the team restructure, OVAGLAS President Stephen Ball said: “The international success of PFS Global over the last decade has led to this exciting opportunity to rebrand and build for the future. As a Board, we are excited to appoint Ryan Griffin as our new Managing Director and are confident that Ryan and his talented team will take OVAGLAS to the next level.”

Ryan Griffin, Managing Director of OVAGLAS, added: “This new transition represents a huge opportunity for OVAGLAS, as we bring years of experience together for the benefit of our customers both now and into the future. This rebrand is about celebrating the shared goals of our incredible team and encouraging synergy between our core businesses. This will enable our customers around the world to benefit from reduced costs, increased productivity and enhanced protection through our advanced glass coating solutions.”

This enhanced business structure is representative of the company's goals over the next five years, with a clear focus on operations, product development, and global marketing. 

For more information, please visit www.ovaglas.co.uk

ENDS

About OVAGLAS

Founded as National Window Films in 1991, acquired by Protective Film Solutions in 2015, and then further rebranded to PFS Global in 2019, today OVAGLAS specialises in the supply and installation of protective, solar, decorative, and privacy window films, helping customers to increase performance whilst reducing emissions and carbon footprint. 

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OVAGLAS® Achieves Major Milestone by Retrofit Installing Clarifoil® Anti-Fog Film to Over 100,000 Freezer Doors

Wakefield, 29/08/2024— OVAGLAS® are proud to announce the successful retrofit installation of Clarifoil® Anti-Fog film to over 100,000 freezer doors worldwide. This significant achievement reinforces our commitment to help retailers reduce energy consumption, reduce costs and improve product visibility for their customers.

Key Benefits of Clarifoil® Anti-Fog Film:

Energy Efficiency: The installation of Clarifoil® Anti-Fog film helps retailers minimise costs by reducing the need to heat their freezer doors to keep them clear.  This saves energy, lowers operational costs and improves the customer shopping experience

Sustainability: Clarifoil® Cellulosic Anti-Fog Film is bio-based. Made with sustainably sourced wood pulp from PEFC endorsed forestry, aligning with OVAGLAS® commitment to sustainable practices.

“We are proud to be supporting Retailers across the Globe as we reach this significant milestone”  said Stephen Ball, MD at OVAGLAS®. “Clarifoil® is sustainably sourced, saves energy, saves money and improves the customer experience, Our fully trained and certified teams retrofit install the Clarifoil® at night, with minimal disruption to the retailer’s business” 

“Join retailers across the world in choosing OVAGLAS® and Clarifoil®, THE BENEFITS ARE CLEAR” 

For more details and to see how much you could save visit our Clarifoil® energy saving calculator,

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Henderson Group See Clearly through the Fog

Following a study commissioned by the Henderson Group with their refrigeration partners, Portglenone Refrigeration Services Ltd (PRS), The Group made a commitment to retro-fit Clarifoil® Anti-fog film to their entire fleet of in-store freezers.

Recognising that condensation forming on freezer doors badly impairs product visibility and consumer product selection, they evaluated a number of solutions to resolve the issue before selecting Clarifoil Anti-fog film.

Glen Crumley of Henderson Group said, ‘’We selected Clarifoil from a range of options, not only because it proved to be the best solution in maintaining clarity of the glass, but it enabled us to make considerable energy savings by reducing the power consumed by the freezer door trim heaters’’

As part of the study, PRS measured the benefit of fitting adjustable controls to all Henderson Group freezers, designed to accurately control the power supplied to each individual freezer unit.

Clarifoil Anti-fog film can maintain the clarity of freezer doors even when trim heater power consumption is reduced by 75%, delivering savings of up to 6 kWh per freezer door per day. An annualised saving of 1,100 Megawatt hours of energy gave a strong case for the return-on-investment argument even before consideration is given to the increase in sales generated through the improved display of products.

Henderson Group and PRS selected OVAGLAS® to install Clarifoil because of their proven track record. Andrew Dunwoody of PRS said, ‘’OVAGLAS® were the obvious choice with their experience of installing Clarifoil in a working grocery environment. The installation teams showed the utmost professionalism and efficiency, completing the work across the group in just 10 working days’’

The project, to retro-fit Clarifoil on over 550 doors, was completed within normal shop hours with minimal disruption to store activity and was completed ahead of schedule.

About Henderson Group      

  • Henderson Group is a local family business that achieved 84th place on the latest 2020 Sunday Times HSBC Top Track 100 league table of the UK’s private companies.
  • Henderson Group is ranked 6th in the Ulster Business Top 100 NI Companies 2020 and 2nd in the Ulster Grocer Top 75 NI Food & Drink Companies 2020.
  • The Group owns the SPAR, EUROSPAR, VIVO, VIVOXTRA and VIVO Essentials franchises in Northern Ireland.
  • Four companies make up the group: Henderson Wholesale, Henderson Retail, Henderson Group Property and Henderson Foodservice.
  • Henderson Wholesale has been distributing food and grocery-related products to the convenience retail sector for over 120 years and is the largest operator of its kind in the country.
  • The Group is committed to sourcing local fresh foods from farmers, growers and suppliers, with over 75% of fresh products sourced on the island of Ireland.
  • Henderson Retail owns and operates 99 SPAR and EUROSPAR stores in Northern Ireland.
  • Henderson Foodservice is a market-leading supplier to the catering industry, providing a vast range of products to hotels, schools, restaurants, etc. across Ireland.
  • Operating out of its head office in Mallusk, the Group employs around 4,500 employees across Northern Ireland.
  • Multi award-winning Henderson Group companies have claimed Retail Industry Awards Community Retailer of the Year and Fresh Produce Retailer of the Year; Belfast Telegraph Business Awards, Excellence in CSR and Excellence in Development of Management and Leadership for Henderson Foodservice; Deloitte Best Managed Company Gold Standard and Investors in People Gold and Silver accreditation; and Mobile App of the Year at the Belfast Telegraph IT Awards and Innovative Business of the Year at the Business Eye Awards for Henderson Technology.

About OVAGLAS®

A specialist installer of Clarifoil Anti-fog film based in Wakefield, West Yorkshire. Historically operating throughout EMEA, OVAGLAS® has recently added the ‘Global’ tag-setting business in the USA in partnership with MPH Global to provide Clarifoil installation services to US grocery outlets. (T:0800 316 7788)

Clarifoil is a trademarked product owned by Celanese Corporation, USA.

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A New Partnership Providing Clarity for the Grocery Sector

APRIL, 15TH, 2021 – MPH Global LLC and OVAGLAS® Ltd. are pleased to announce a supply collaboration with Celanese Corporation to provide the comprehensive sales, installation and servicing of Celanese’s Clarifoil® anti-fog film in North America, Central America and the Caribbean markets. MPH will continue the sale and distribution of Celanese’s Clarifoil® film, while best-in-class installers OVAGLAS® will provide installation, service and warranty via their nationwide network of in-house technicians. The coming together of these three entities will provide a truly turn-key solution to eliminate fog from doors, reduce energy consumption and improve product visibility.

Already the market-leading anti-fog film used by grocery retailers, case manufacturers, and glass door producers throughout Europe, the use of Clarifoil® anti-fog film in North America will accelerate via this mutually beneficial agreement between MPH, OVAGLAS® and Celanese. Clarifoil®, a cellulose acetate-based film, delivers best-in-class performance for condensation removal and durability. The seasoned OVAGLAS® team have retrofitted Clarifoil® anti-fog film on more than 45,000 doors, while Celanese’s other customers  have implemented its Clarifoil® anti-fog film technology on more than 1,000,000 OEM and retrofit doors.

Matt Pletcher, Managing Partner of MPH Global, shares his thoughts on the recent partnership:

“We have witnessed first-hand the quality of work of the OVAGLAS® crews on job sites around the UK, and we are extremely excited to have Stephen and his team as our official installation partners. Their deep knowledge of the Clarifoil® film and thorough installation experience means our retail customers can trust them to significantly enhance their glass door displays in a professional and timely manner.”

Stephen Ball, MD of OVAGLAS® Ltd added

“We are excited with this opportunity to work closely with Matt and the team at MPH. Their open and honest approach to business has been most refreshing and we look forward to supporting them with the installations of Clarifoil® and helping deliver the return on investment opportunities for supermarkets and C Stores already being experienced in Europe.”

Kevin Parker, Clarifoil Business Director, Celanese Corporation

“Celanese is pleased to be working with MPH Global and OVAGLAS® to help customers realize the benefits of Clarifoil® film in their energy reduction and product visibility efforts. As a sustainable and highly aesthetic cellulose acetate film, Clarifoil®  films provide impressive performance and excellent visual appeal for managing fog and condensation on freezer doors and we are looking forward to expanding the product’s use via our supply relationship with MPH and OVAGLAS®”

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Celanese Announces Exclusive Partnership with Protective Film Solutions for Retrofitting Patented Cellulose Diacetate Anti-fog Film on Freezer Doors

AMSTERDAM (September 11, 2018) – Celanese Corporation (NYSE:CE), a global specialty materials company, today announced it has signed an agreement with Protective Film Solutions (Europe) Ltd.® to become an exclusive partner for retrofitting existing freezer doors with Celanese’s Clarifoil® cellulose diacetate anti-fog film in grocery stores and supermarkets in the United Kingdom and Ireland. 

“Protective Film Solutions has selected Celanese’s sustainably sourced Clarifoil anti-fog film to help deliver a more convenient and enjoyable customer experience by keeping grocery store freezer doors free from fogging, as well as eliminating the need to repeatedly open and shut doors, which helps save energy for retail store operators and reduce electricity spend,” said Stephen Ball, Managing Director, Protective Film Solutions. “According to broad industry research, retail grocery stores can reduce their energy spend by as much as 1.5-2.0 kilowatt hours (KWH) per day per freezer door if they use this anti-fog film. Presuming a 75 door retail store, this translates into a cost savings of between £5000-£10,000 per store, per annum and a reduction of the equivalent of approximately 31 tonnes of carbon dioxide emissions. We are looking forward to not only the energy reduction opportunities for our retail grocery store customers, but also the improved customer experience the Clarifoil film will deliver.” 

Clarifoil is a leading product line of sustainably sourced and biodegradable cellulose diacetate films, which has also recently been accredited with the Plastic Free™ trust mark. Primary grades include films suitable for applications such as anti-fog, bio-packaging, carton windows, print lamination, labels, tapes, thermoforming, optical, casino chips, etc., in industries which serve luxury consumer goods, product packaging, pharmaceutical/medical, electronics, construction, advertising, entertainment and anti-counterfeit. 

“We regularly develop new grades of Clarifoil film, each based on cellulose diacetate, to meet stringent customer demands, including tamper-evident labels and seals, to thermoformed food containers, to high-end packaging and optical applications,” said Kevin Parker, Director of Celanese’s Clarifoil business. 

In addition to Clarifoil, Celanese has a history of supporting and developing end-uses for acetate flake and acetate tow outside of primary filtration applications. Currently, in close cooperation with two partners, Celanese is in the process of developing and commercializing several applications such as coatings, medical wound dressing and face masks. 

“Building upon our 100 years of history in this business, Celanese continues to invest to find new ways for using sustainable acetate flake and acetate tow materials beyond textiles, filtration, luxury packaging, plastics and insulation. We are pleased with the recent successes in Clarifoil and the growth of our project pipeline to achieve that goal,” said Harald Bruggeman, Vice President of Sales, Celanese cellulose derivatives business. 

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